Q: What is the right age to start preschool? A: Children can start from age 2 in our Play Group program. However, every child is unique. We recommend a school visit to discuss your child’s readiness.
Q: How do you handle children who are not toilet trained? A: We support parents in toilet training during the Play Group program. Our caring staff assists children with patience and encouragement.
Q: What is your teacher-student ratio? A: We maintain a favorable ratio of 1:10-12 to ensure personalized attention for every child.
Q: Do you provide transportation? A: Transportation facilities may vary by center. Please check with your nearest eKids center.
Q: What are the school timings? A: Typically 9:00 AM to 12:30 PM (5 days – Monday to Friday). Extended daycare available at select centers.
Q: How do you communicate with parents? A: We use a parent communication app for daily updates, photos, and important information. We also have regular parent-teacher meetings.
Q: Is food provided? A: We provide healthy snacks during the session. Some centers offer meal options – please inquire at your preferred location.
Q: How do you ensure child safety? A: Multiple measures including CCTV surveillance, secure premises, verified staff, safety-proof infrastructure, and strict visitor protocols.
Q: What happens if my child is sick? A: Please keep unwell children at home to prevent spread of illness. We have a clear sick policy and first-aid trained staff.
Q: Can I visit the classroom? A: Yes! We encourage parents to schedule visits and observe our learning environment. We also have open house events.